Privacy Notice
We value your privacy and want to be transparent about how we use your data.
1. Information We Collect
We collect the following types of information:
- Account information (name, email, phone, company details)
- Usage data and interaction with our services
- Device information and IP addresses
- Cookies and similar tracking technologies
- Customer support communications
- Payment information (processed securely by our payment providers)
2. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our services
- Processing your transactions
- Communicating with you about our services
- Sending important updates and notifications
- Analyzing usage patterns to improve user experience
- Preventing fraud and ensuring security
3. Data Storage and Security
We implement industry-standard security measures to protect your data. Your information is stored on secure servers and we use encryption for data transmission. We retain your data only for as long as necessary to provide our services and comply with legal obligations.
4. Data Sharing and Third Parties
We may share your information with:
- Service providers who assist in our operations
- Payment processors for transaction processing
- Analytics providers to improve our services
- Law enforcement when required by law
5. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
6. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect or maintain information from children under 13 years of age.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Changes to Privacy Policy
We may update this privacy policy periodically. We will notify you of any material changes through our service or via email.
10. Contact Information
For privacy-related questions or concerns, please contact us at privacy@icountersoft.com.